If you cancel your booking, you must notify the authorities within one hour. Otherwise, the advance money will not be refunded.
Keep a close eye on the luggage, the vehicle authority will not be responsible for any lost luggage while boarding.
If illegal goods are carried in a vehicle, the owner of the goods will have to bear the responsibility and the vehicle authority will not be responsible for it.
Any complaints or suggestions from the public regarding the journey are requested to be reported to the transport office at the above phone number. Our main goal is to provide you with skilled drivers and good cars. Thank you.
For additional time, a rate of 300 taka per hour will be charged.
If it is past midnight, you will have to pay the next day’s full body rental.
